Code Charge Studio is a superb Visual Rapid Web Application Development and Web Reporting Tool produced by Yes Software (YS).
This blog is an attempt to get users talking about Code Charge Studio and it’s future. Please join in. There is the possibility that YS will ban you from their forums based on comments here so if you don’t want to identify yourself, that’s ok. Comments are moderated and they will show as soon as I check they are not spam.
I have been a Code Charge (CC) and a Code Charge Studio (CCS) user for at least ten years. My handle on the YS forums is Garfieldus. I have paid my support and maintenance plan every year for what I thought was a superb product with regular updates. In early February 2013 I got a reminder that my support and maintenance plan is due for renewal. Although YS will not interact publicly with their customers and have not updated CSS since June 2012, they have no problem asking for money. Unfortunately YS will not reply to emails I have sent to email@example.com and firstname.lastname@example.org.
I attempted to contact YS some time ago and when they didn’t reply I contacted support and asked when the next update would be released. They replied….
“We hope to release a major update in October (CCS 5.1).” (Meaning October 2012)
When that didn’t happen I asked support again and they replied…
unfortunately we do not have estimated date of the next release. But our developers are working hard on major enhancements for the most of CCS 5 features. As usually please watch announcements at http://support.yessoftware.com/updates.asp
I then asked why there was no release in October and support replied…
We don’t know the exact date. Our developers are working on major release and collecting issues fixes into the build. We will update our website as we get any news from them.
I have just clicked on the link supplied in the request for money and it works. I think if YS was serious about CCS they would at least reply to emails from customers. The way they treat us is deplorable. I don’t expect to see another release of CCS. I hope I’m wrong and for now I am not renewing my support and maintenance and won’t until YS stands up and tells us what their plans are for CCS.
CCS could be a superb tool if it was supported and marketed by YS properly. I will certainly miss it.
What do you think?